Terms of service

Welcome to DUCA. By using our website or placing an order, you agree to the following Terms & Conditions.

Products

DUCA sells fragrance decants in different sizes. Available sizes and prices are displayed on the relevant product page.

Product images may appear slightly different from the actual product due to photography, lighting, or screen settings.

Orders

After an order is placed, DUCA may contact the customer to confirm the order, particularly for Cash on Delivery orders.

DUCA reserves the right to cancel or refuse an order in cases such as incorrect information, suspected fraudulent activity, unavailable stock, or other legitimate business reasons.

Pricing

All prices displayed on the website are in Pakistani Rupees unless otherwise stated.

DUCA reserves the right to change product prices, offers, or promotions at any time. The price applicable at the time of placing an order will normally apply to that order.

Cash on Delivery

COD customers are required to provide accurate contact and delivery information and accept the parcel when delivered.

Repeated refusal of COD orders may result in COD restrictions or cancellation of future COD orders.

Returns & Replacements

Returns, refunds, and replacements are governed by our Refund & Replacement Policy.

Shipping

Shipping is governed by our Shipping Policy. Delivery times are estimates and may vary depending on location and courier circumstances.

Website Content

All website content, including DUCA branding, product descriptions, images, graphics, and written material, is intended for DUCA's use and may not be copied or reproduced without permission.

Changes to These Terms

DUCA may update these Terms & Conditions when necessary. The latest version will be published on this page.

By using the DUCA website, you agree to these Terms & Conditions.